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Old 04-28-2012, 10:07 PM
EERS2Ya EERS2Ya is offline
Junior Member
Join Date: Feb 2010
Posts: 6

Originally Posted by George View Post
I just finishing diagnostic tests on our support ticket process and it works fine. More than likely you have something that's blocking and/or intercepting web form field submissions. It could be a virus scanner or some sort of malware trying to grab personal info.
Clear out your web browser cache and if that doesn't work, use a different browser other than the one you're using. Internet Explorer, Safari, Chrome or Firefox.
Chrome put me in this position in the first place lol. I'm on a bran new laptop with ie.
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Old 04-29-2012, 11:08 AM
George George is offline
Join Date: Dec 2007
Posts: 978

There are only 4 required fields on the form:
Operating System
Fill out ALL the info on the form and post it directly to me,
I'll create a new ticket myself and it will post to you.
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Old 02-27-2013, 05:06 PM
solidrockphotos solidrockphotos is offline
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Join Date: Feb 2013
Posts: 1
Default windows 8

help i bought and replaced my computer, laptop has windows 8 how do i install and also find my liscence number?
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Old 02-28-2013, 04:49 AM
Eric Neilsen Eric Neilsen is offline
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Join Date: Jan 2008
Location: Dallas, TX
Posts: 235
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Default Solid Rock Photo

you need to fill out a support ticket with you email address that you purchased the product.
Eric Neilsen
Dallas Based Photographer, Printer
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